Frequently Asked Questions
We believe our customers should be informed on common issues and questions that may surface when faced with a locksmith emergency situation. If you have a question, we have the answers!
Can I use one key for all of my locks?
I recently purchased new locks from my local hardware store, only to find out that they don’t fit in my doors old lock holes. What can I do?
Should I have new hardware from the store rekeyed?
We highly recommend that you rekey the new locks that you just purchased from stores. We advise this because the lock you just purchased is keyed alike to multiple sets, therefore making your home vulnerable to a break in.
I just moved into a new home and I’m afraid the old owners may still have keys to the locks. I want to make sure no one has a key who shouldn’t. Do I have to replace all of my locks?
"Top notch, these guys won't disappoint like the many places did to me. Their keys always work unlike Walmart, Lowe's, etc. Will be back this week for a couple of keys needing a copy."
– Adriano Aodish
"Big D Lock & Key is an outstanding key shop. I needed a car key programmed and they were able to do it for about 1/2 of what a dealer would charge. They are extremely friendly and knowledgeable, and the owner is considered the Keymaster Guru of metro Detroit."
– Phil Thorpe
"Great customer service. Quick, friendly and reliable."
– Carol Jackson
"Went in to have a motorcycle key copied, they had me in and out in minutes. Great shop, will be back whenever I need a key made."
– Dean Ramahi
"Hands down the most knowledgable smiths I've been to. Friendly and fast service, and they actually know what they're doing. They even have blowout deals in the shop."
– Reece Boyd